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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of José Angel Marrero Román

José Angel Marrero Román

December 3, 2024

4  out of  5
rating by José Angel Marrero Román
"👍🤝"
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Julia McGruder

November 20, 2024

5  out of  5
rating by Julia McGruder
"KC has been our agent since we moved to GA, and she has been fantastic! Very responsive and helpful. She’s helped us with our homeowners claim and getting the best car insurance rates with our teen drivers. Highly recommend her as an agent!"
We responded:
"Aww, thank you for your sweet feedback Julia! It is always a pleasure talking to you and helping you and your family. We appreciate your business. :) --KC "
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Edgar Becerril

November 19, 2024

1  out of  5
rating by Edgar Becerril
"Unethical and a liar. Transferred my policies to this office looking for better customer service. Had a conversation with one of the team members asking for an updated quote for my new home. Got the price and I asked for more time to make sure it was the best option for me. Rosa transferred my policies back to my previous agent stating that I had spoken to her directly and told her that I never intended to change agents. Which is a complete lie since I never spoke to her. Due to that my billing never reflected on my app and my account is past due and I was forced to purchase a policy with another carrier. All this after being a State Farm customer for 4 years…"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. "
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Lauren Nguyen

November 14, 2024

5  out of  5
rating by Lauren Nguyen
"KC is very helpful. She is very gentle and gives enthusiastic advices to customers. I am very happy to work with her."
We responded:
"Thank you for your sweet feedback Lauren. It is always my pleasure to help. Have a beautiful day! --KC "
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Veronica Sanchez

November 7, 2024

5  out of  5
rating by Veronica Sanchez
"I had an amazing experience with Rosa Martínez-State Farm! Maribella was professional and efficient, getting my auto policy set up the same day. She found the best coverage option that met all my requirements at a great price. I feel confident knowing I’m in good hands. Highly recommend their service! 🚘🌟🌟🌟🌟🌟🔥 Tuve una excelente experiencia con Rosa Martínez, State Farm. Maribella fue muy profesional y eficiente, logrando emitir mi póliza de auto el mismo día. Me ayudó a encontrar la mejor opción de cobertura que cumpliera con todos mis requisitos, a un precio excelente. Me siento tranquilo sabiendo que estoy en buenas manos. ¡Definitivamente recomiendo sus servicios!"
We responded:
"Thank you so much for your kind words and feedback Veronica. It is my pleasure to help you and your husband. Maribella"
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Jeyny Solis

November 4, 2024

5  out of  5
rating by Jeyny Solis
"I recently had the pleasure of working with Maribella and I can't recommend her enough! From the moment she answered the phone, she was incredibly helpfull and attentive. Maribella took the time to explain the details of both my car and home insurance options, ensuring I understood everything clearly. Her knowlegde and friendly demeanor made the entire process smooth and stress-free. I appreciate how she tailored her advice to fit my specific needs. She is a dedicated individual who cares about her clients. Thank you for all your help!"
We responded:
"Thank you for your feedback Ashley. I was a pleasure helping you and your dad today! Maribella"
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Pia Candotti Sherman

November 4, 2024

5  out of  5
rating by Pia Candotti Sherman
"Excelente profesional y persona!"
We responded:
"Thanks Pia! It is a pleasure to help you!"
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Cesar Regalado

November 1, 2024

5  out of  5
rating by Cesar Regalado
"Maribella is the kindest agent I have ever had, thank you for being so professional."
We responded:
"Thank you so much for your review :)"
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Israel Hernandez

October 30, 2024

5  out of  5
rating by Israel Hernandez
"La que me atendio hoy SE llama Maribella Ella Trabaja professional.. cuando tu le ases pregunta tela recomiendo"
We responded:
"I appreciate all my customer :)"
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Soraya Mejia

October 29, 2024

5  out of  5
rating by Soraya Mejia
"I worked with my favorite Agent Maribella Vélez Santana for about 11 years and she always answer my phones calls and questions and this office has a great team members I highly recommend this Agency and Maribella always take a time to assist me in every concern that I have. She is always there for me.🙂"
We responded:
"Gracias Soraya por tus palabras me siento feliz cuando se que ayudo a mis clientes. :)"
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Sumaiya Islam

October 29, 2024

5  out of  5
rating by Sumaiya Islam
"I had a fantastic experience working with Ms. KC. She made the insurance process so much easier for us! Ms. KC took the time to thoroughly explain all the quotes, ensuring we understood every detail. Her patience and clarity were greatly appreciated, making us feel confident in our decisions. Highly recommend her services!"
We responded:
"Aww, thank you so much for your kind words and feedback Sumaiya. It is my pleasure to help you and your family. Have a wonderful day!--KC"
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Julie In

October 22, 2024

5  out of  5
rating by Julie In
"I’ve been with this Insurance agency for about 12 years now and KC Nguyen has been my agent all throughout. She’s always been super helpful with getting me the best priced policy from renters insurance to auto insurance! I would recommend this agency to anyone!"
We responded:
"Hi Julie! Thank you for your sweet words about KC and our agency. We appreciate your business! "
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Zuryma Rosales

October 19, 2024

5  out of  5
rating by Zuryma Rosales
"Marjorie Quintero.. excelente servicio, me ayudo y acesoro en el proceso de cambio de póliza, siempre atenta a lo que como cliente necesitaba. Gracias!!"
We responded:
"Gracias a ti Zuryma! Fue un placer!"
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AJ Shah

October 14, 2024

5  out of  5
rating by AJ Shah
"KC is always available to answer any questions. She is professional, knowledgeable and friendly."
We responded:
"Thank you so much for taking time and leaving a review/feedback for KC. We appreciate your business AJ!"
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Lissette Nunez

October 8, 2024

5  out of  5
rating by Lissette Nunez
"Highly recommended. Maribella was very helpful and knowledgeable. She answered all my questions for my house and auto insurance, and got me a great deal. Very thankful with Maribella for everything she has done!"
We responded:
"Lissette te apreciamos mucho, Gracias por ser nuestro cliente :)"
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karina Franco

October 8, 2024

5  out of  5
rating by karina Franco
""I had an amazing experience with Rosa Martinez-State Farm, and I have to give a special shout-out to Marjorie from customer service! She went above and beyond to help me with my order, answering all my questions patiently and providing clear, detailed information. Her professionalism and friendliness made the entire process smooth and stress-free. It's rare to find such personalized and attentive service these days. Thanks, Marjorie."
We responded:
"Thank you for taking the time and leave a review for Marjorie. We appreciate your business Karina!"
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Justin Diaz Villa

October 3, 2024

5  out of  5
rating by Justin Diaz Villa
"Excelente servicio y trato. Gran trabajo de parte de Marjorie Quintero. 100% recomendables."
We responded:
"Gracias Justin! Un placer!"
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Ba05 Pham

October 3, 2024

5  out of  5
rating by Ba05 Pham
"This office supported me a great deal, especially Ms. KC. She meticulously explained my questions about the meaning of each part and also gave me appropriate advice. I always receive prompt and comprehensible responses whenever I make a request. I recommend this office for home and auto insurance."
We responded:
"Hi Ba, thank you so much for your feedback. I enjoy working with you and am looking for many more years of servicing your insurance needs. Have a beautiful day! ---KC"
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Right Temp

September 27, 2024

5  out of  5
rating by Right Temp
"KC help us with our new commercial insurance quote and was very helpful and always ready to help. Thank you again and look forward to doing business with you."
We responded:
"Thank you so much for your feedback Nick. We are here to help. We appreciate your business and welcome to State Farm! ---KC "
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Hung Dang

September 23, 2024

5  out of  5
rating by Hung Dang
"My family has been with State Farm for almost four years now, and I can confidently say they’ve been a huge help to us. KC, in particular, has always stayed on top of things, consistently reminding me of everything I need to do to stay on track with my insurance."
We responded:
"Thank you for your sweet words and feedback Hung. We truly appreciate your business. Have a fabulous day! ---KC"
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sarai melega

September 19, 2024

5  out of  5
rating by sarai melega
"Super feliz con la atención me resolvió todas mis dudas mucha paciencia al explicarme cada pregunta muchas gracias Marjorie Quintero"
We responded:
"Fue un placer! Gracias por tus lindas palabras."
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Hoàng Nguyễn Nhật

September 16, 2024

5  out of  5
rating by Hoàng Nguyễn Nhật
"Rosa-Martinez supported me very well throughout the process.My representative is KC Nguyen, she guided me very enthusiastically, she responded to messages very quickly and was extremely good at solving insurance-related problems."
We responded:
"Nhat Hoang, thank you so much for your kind words! It is my pleasure to help you and your family. Have a beautiful day! --- KC "
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Cin

September 13, 2024

5  out of  5
rating by Cin
"Neil and Leo has been such a great help from the beginning. I moved to Georgia a year ago and Rosa's office has been a great help. Maribelle has also been helpful through my journey here. I'm very grateful for all their help. Customer service is definitely number one in this office."
We responded:
"Thank you, we appreciate your feedback. We are here to help, if you need anything let us know!--Leo"
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Joatan Acosta

September 11, 2024

5  out of  5
rating by Joatan Acosta
"de manera honesta, uno de los mejores servicios que e recibido, atención, calidad y rapidez, sin dejar aún lado que aclararon todas y cada una de mis dudas! quede encantando con la atención prestada por la señorita marjorie!"
We responded:
"Fue un gusto poder ayudarte!"
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nennette godoy

September 11, 2024

5  out of  5
rating by nennette godoy
"Marjorie, the staff who handled my call was very patient, polite, professional and very knowledgeable of the services that were available for my needs. It helped me to make a good choice and I felt confident and easy on the decision regarding my business that I had to make."
We responded:
"Thank you so much for your kind words! It was my pleasure!"