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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yuliet Fernández

Yuliet Fernández

March 27, 2025

5  out of  5
rating by Yuliet Fernández
"Excelente servicio! Marjorie y Sandy son muy amables y me ayudaron en todo lo que necesité. Debido a un evento ajeno a mi voluntad me habían estado cambiando de agente muchísimas veces y el año pasado me asignaron a la oficina de la señora Rosa Martínez temporalmente pero debo admitir que me sentí como en casa gracias a ellas! Para este año me volvieron a asignar a un nuevo agente pero preferí definitivamente solicitar un cambio de regreso a su oficina para sentirme más cómoda y en efecto me han ayudado informándome sobre cómo proceder con estos dos reclamos que tuve que realizar. 100% recomendada esta oficina!"
We responded:
"Muchas gracias Yuliet! De verdad ha sido un placer ayudarte a ti y a tu familia :-)"
Profile photo of Humberto Anaya Solis

Humberto Anaya Solis

March 20, 2025

5  out of  5
rating by Humberto Anaya Solis
"Muy buena atencion gracias maribella"
We responded:
"Thank you so much for your 5 star review Humberto. Appreciate your words. :)"
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Cynthia Ballin

March 19, 2025

5  out of  5
rating by Cynthia Ballin
"I, along with many other members of my family have been with this agency for over ten years. Prompt return of telephone calls and accurate information from the first person answering the telephone to each agent handling our individual insurances is the norm and not an exception. In our technological society today and, as an older person, I appreciate the patience and personal attention that these employees consistently give to me. Leopoldo Hernandez has helped me navigate the drive safe and save app and reports my correct odometer readings to the proper department so that I may keep my low mileage discount. His kindness and polite demeanor cannot be overstated in my compliments to him . I also want to mention Myra Martinez, for her knowledge and to take the time to explain the purpose of the button on my windshield. It was exemplary! I am thankful to be the agency's customer and grateful for the old fashioned courtesy each employee has shown."
We responded:
"Thank you so much for your kind review, Mrs. Ballin. We are happy to have you as a customer of ours!"
Profile photo of Ryan Tran

Ryan Tran

March 12, 2025

5  out of  5
rating by Ryan Tran
"KC is absolute my go-to agent when I shop for insurance at State Farm. She is knowledgeable and respond quickly."
We responded:
"Thank you so much for your 5 star review Ryan. Appreciate your sweet words. I look forward to serving you for many years to come. Thank you! :)--KC"
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David Araujo

February 25, 2025

5  out of  5
rating by David Araujo
"Very good experience working with Rosa Martinez team; Marjorie has a very nice way to make me understand all benefits you can get from State Farm. I’m glad to be helped from her."
We responded:
"Thank you for your feedback! It was a pleasure to help you!"
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Wind Nguyen

February 21, 2025

5  out of  5
rating by Wind Nguyen
"I had a great experience with KC , she always helpful with all the questions I had. Thank you KC hopefully me and my wife come back to State Farm in the future"
We responded:
"Thank you so much for your sweet review Tim. I will definitely reach out soon to bring you back with us. Have a lovely day! "
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Nora G

February 20, 2025

5  out of  5
rating by Nora G
"Fui a checar precios a esta oficina y tuve la fortuna de que me atendiera Maribella,me dio un servicio excelente y me presentó las opciones y recomendaciones para escoger la póliza que se acomodará a mis necesidades y maneras de agarrar descuentos,estoy muy feliz,me escucho con atención y contesto todas mis preguntas de una manera entendible y muy amable,mil gracias Maribella que Dios te bendiga!🙏🏽"
We responded:
"Thank you so much for your kind words Nora. It is always a pleasure talking to you. I am here to help if you need anything. "
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Marisol Valdez

February 18, 2025

5  out of  5
rating by Marisol Valdez
"I’ve been an insurance holder with Rosa Martinez of Statefarm for 7 years and I’ve had the pleasure of talking with her on multiple occasions where she has exceptional customer service and explains to me in detail what I need help with. Her team is great and today I spoke with Soe Reyes who was helpful and answered all of my questions with so much kindness and no rush! It’s great to be taken care of and helped when needed! I will be recommending to friends and family!"
We responded:
"We appreciate your kind words Marisol and can not thank you enough for taking the time to leave us a review! We are excited to have you as a life long customer!"
Profile photo of Anna Nguyen

Anna Nguyen

February 17, 2025

5  out of  5
rating by Anna Nguyen
"KC is an excellent agent who helped me so much with my policy. I highly recommend her."
We responded:
"Thank you so much for your feedback Anna. It is a pleasure doing business with you :) ---KC"
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Doug Moore

February 14, 2025

5  out of  5
rating by Doug Moore
"I needed a binder to be sent to me and KC Nguyen was very helpful. She answered all my questions and sent the binder to me in a timely manner. Thank you for all of your help."
We responded:
"I appreciate your feedback Doug. It was my pleasure to help. Have a beautiful day!"
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Memo Gutierrez

February 8, 2025

5  out of  5
rating by Memo Gutierrez
"Excelente"
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Yamileth Canales

February 4, 2025

5  out of  5
rating by Yamileth Canales
"Ajente Leo Hernandez"
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Nadia Hernandez

January 27, 2025

5  out of  5
rating by Nadia Hernandez
"Muy buena atención...y explicación. Recomiendo sra maribella velez"
We responded:
"Thank you for your review :)"
Profile photo of Jesus Hernandez

Jesus Hernandez

January 24, 2025

5  out of  5
rating by Jesus Hernandez
"Muy buena atención y pude solucionar los problemas que tenia con otro seguro, mi agente reconendada 100% es Marjorie B Quintero, muchas gracias"
We responded:
"Muchas gracias Jesus. ¡Estamos aquí para lo que necesites!"
Profile photo of Mercedes Vasquez

Mercedes Vasquez

January 23, 2025

5  out of  5
rating by Mercedes Vasquez
"I am a happy costumer of Rosa Martinez State farm Insurance, I have my cars and home insured for many years. All the time when I called I have a promptly response. I highly recommended especially to Mrs. Maribella, she is extremely attentive and professionalism. Thank you so much for a good service!! Again Thank you to Mrs. Maribella, today I have an appointment and she help me to understand to increase my policy. I am so happy with State Farm."
We responded:
"Thank you for be my customer for so many years! :)"
Profile photo of Alvaro Solano

Alvaro Solano

January 15, 2025

5  out of  5
rating by Alvaro Solano
"Excelente"
We responded:
"Thank you Alvaro!"
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Jonathan Smith

January 14, 2025

5  out of  5
rating by Jonathan Smith
"I contacted KC with concerns about my premium. She listened very kindly, and offered a solution that saved me over $300 per year. As a senior citizen I've dealt with hundreds of customer service agents over nearly 6 decades, but none better than KC! She's the best!"
We responded:
"Thank you so much for your kind words John. It is always a pleasure talking to you. I am here to help if you need anything :). ---KC"
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Mehran M

January 14, 2025

5  out of  5
rating by Mehran M
"Wonderful agency. First class interaction with the Agent. Quick and very responsive in providing quotes and reviewing the options."
We responded:
"Thank you so much for your feedback. We appreciate your business Mehran! It is always a pleasure to do business with you. --KC"
Profile photo of Jesse Carrillo

Jesse Carrillo

January 13, 2025

5  out of  5
rating by Jesse Carrillo
"I had an exceptional experience with Marjorie Quintero. She was incredibly kind, honest, and provided outstanding customer service. Marjorie took the time to review policies thoroughly and recommended the one that best accommodated my needs, which was so refreshing. She followed up promptly, made the process quick and easy, and gave clear and detailed explanations to ensure I understood everything. Her professionalism and dedication truly stood out. Highly recommend!"
We responded:
"Thank you so much for your kind words!"
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Carlos Pineda

January 8, 2025

5  out of  5
rating by Carlos Pineda
"Buen servicio gracias Maribella por toda tu atención."
We responded:
"Gracias a la orden!"
Profile photo of David Corona

David Corona

January 3, 2025

5  out of  5
rating by David Corona
"Excelente atención aclarando como siempre todas mis dudas y respondiendo a mis preguntas. Y explicándome mejores opciones para un mejor ahorro en mis pólizas. Marjorie quintero Excelente servicio al cliente."
We responded:
"Gracias a ti David! Un placer ayudarte!"
Profile photo of Mario Santiago

Mario Santiago

December 30, 2024

5  out of  5
rating by Mario Santiago
"Cannot say enough great things about KC. Her attention to me as a customer makes me feel like I'm the only one she helps. Her professional yet warm approach to helping me whether via text or call always leaves me with all my questions answered. Whatever they're paying her is not enough in my opinion..."
We responded:
"Thank you so much for your sweet words, Mario. This means so much to me. I wish you and your family an amazing 2025! We appreciate your business--KC "
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Sergio Romo

December 27, 2024

5  out of  5
rating by Sergio Romo
"Maribella en muy amable responsable n su trabajo al igual que todo el staff de rosa martinez"
We responded:
"Gracias Sr. Sergio! Muy amable de su parte por tomarse el tiempo. Un placer continuar brindandote servicio."
Profile photo of Paola Medina

Paola Medina

December 23, 2024

5  out of  5
rating by Paola Medina
"Mi agente Marjorie de la oficina de Rosa Martínez en Buford Ga es excellent siempre me ayuda con todas mis preguntas , cambios o lo que necesite con mis pólizas 100% la recomiendo y le agradezco todo lo que hace para ayudarnos"
We responded:
"Gracias Paola!!! Un placer poder ayudarlos!"
Profile photo of K Just

K Just

December 23, 2024

5  out of  5
rating by K Just
"I had such a smooth and stress-free experience finding the right insurance. Everything was explained clearly, and I felt confident in my choices. There is an agent , her name is KC , she was outstanding—knowledgeable, attentive, and truly cared about my needs. Highly recommend working with her for all your insurance needs!"
We responded:
"Thank you so much for your feedback K. We appreciate your business and are looking forward to serving you for many more years to come. Have a beautiful day!---KC"